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How Should the Medical Assistant Handle a Misdirected Fax of Patient

Question 2

Multiple Choice

How should the medical assistant handle a misdirected fax of patient information?


A) Fax a request to the incorrect fax number and ask for destruction of the document.
B) Fax a request to the incorrect fax number and request a return fax.
C) Write a letter to the recipient explaining the error.
D) Call the recipient and apologize for the error.
E) Ask the recipient to forward the fax to the correct number.

Correct Answer:

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