Which of the following is not consistent with the philosophy underlying quality improvement methodologies?
A) Improved quality reduces costs through less rework, fewer mistakes, and fewer delays.
B) Better quality leads to higher market share and allows the company to raise prices.
C) Senior managers must buy into quality improvement programs and communicate their importance to the organization.
D) Quality improvement methodologies recognize that quality problems generally come from worker error.
E) All of these are consistent with quality improvement methodologies.

Question

Quizplus · Accepted Answer

Quality improvement methodologies, such as Total Quality Management (TQM), lean manufacturing, and Six Sigma, emphasize that quality problems are often systemic rather than the result of individual worker errors. These methodologies focus on improving processes, systems, and organizational culture to enhance quality, rather than blaming individuals.

Which of the Following Is Not Consistent with the Philosophy