What actions should you take if confronted by an angry patient?
A) Chart in the patient's medical records about the patient's behavior. .
B) Try to defuse the situation but confront the patient if he does not calm down.
C) Be empathetic and comforting and listen and ask questions to better understand the patient's anger.
D) Remind the patient that it is inappropriate to speak to a health professional this way.
Correct Answer:
Verified
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