Additional information:
● Sales prices:
$8,900 per unit of Model AA2-S
16,700 per unit of Model AA2-L
10,000 per unit of all other models
● The only spending increase was for material cost because this increased production. All other spending as shown above was unchanged.
● Sales were as follows:
32 units of part Model AA2-S
55 units of Model AA2-L
350 units of all other models
Case
Sabrina Wood has recently inherited a medium-sized machine shop. Upon taking over, she finds that the business is not doing as well as her Dad had made it out to be. The list of dissatisfied customers has been steadily growing; she has had to do a lot of explaining to customers and promised to improve the situation. She called her Dad's loyal production manager, James Hurley, to her office in order to have a chat with him.
Wood: Good morning Mr. Hurley. How are you?
Hurley: Good morning. I'm doing fine. What can I do for you?
Wood: I'll be honest with you. I need your help and advice. You always were my Dad's most trusted employee.
Hurley: Any time, Ms. Wood. What seems to be the problem?
Wood: I have recently received calls from some long-time customers who are frustrated with our cost, quality and on-time delivery performance. They said they would soon take their business elsewhere if we do not improve. These people were good friends of my Dad and gave him their business only because of this friendship.
Hurley: To be honest, our production processes need improvement. The whole shop floor has become a bit chaotic during the last five years when more orders started coming in. We are just unable to cope. It is not that we do not have the capacity or the capabilities. Our problem is more because of the lack of discipline. I could not do a whole lot because your Dad was determined to continue in this manner. Wood: My father was stubborn. I do not want to be like him. Please tell me if there are other problems that we need to deal with.
Hurley: The other problem is the lack of a cost management system. Your Dad ran the show by just recording all the costs and computing an average. We have no idea which products are making money and which are not. Do you mind if I call Lindsay Sawin, our new accountant, and ask her to join us? She can explain you what is going on, and can also make some suggestions to improve.
Wood: Please do. (She waits for Sawin to join the meeting.) Good morning, Lindsay. Mr. Hurley tells me that our costing system is in disarray.
Sawin: Yes. Currently, there is no order in the way that we measure costs. In fact, in the last three months since I joined this company, I have just been trying to understand the processes, the types of resources that are used, where they are used in the company's value-chain, and their traceability to decisions.
Wood: Thank you for doing this. What can we do? In fact, is there any hope for us? It is important that we understand costs and are able to compute the cost and profitability information for each of our products or at least product lines. Do you have any ideas?
Sawin: Yes, we can certainly do that. However, I must inform you that there are three alternative costing methods and each of these has its merits and limitations.
Wood: I did not realize that we have to make decisions about the type of the costing system we would like to use. We need to know a little more about each system. Can you show us what would happen under each costing system? In particular, I would like you to present a scenario where you use cost data to show us the product costs and operating incomes from using the three different costing methods. This might open the eyes of many of us around here. Together, we can work hard to keep my Dad's company alive. Sawin: Please give me a month's time. I will put together something to present to you and several others. It would be nice if we can spend an entire afternoon on this so that I can get into some detail. Required:
Assume the role of Lindsay Sawin. Identify all the issues raised and address them. For the computational requirement, consider the following information.

Question

Quizplus · Accepted Answer

The Answer of Additional information:
● Sales prices:
$8,900 per unit of Model AA2-S
16,700 per unit of Model AA2-L
10,000 per unit of all other models
● The only spending increase was for material cost because this increased production. All other spending as shown above was unchanged.
● Sales were as follows:
32 units of part Model AA2-S
55 units of Model AA2-L
350 units of all other models
Case
Sabrina Wood has recently inherited a medium-sized machine shop. Upon taking over, she finds that the business is not doing as well as her Dad had made it out to be. The list of dissatisfied customers has been steadily growing; she has had to do a lot of explaining to customers and promised to improve the situation. She called her Dad's loyal production manager, James Hurley, to her office in order to have a chat with him.
Wood: Good morning Mr. Hurley. How are you?
Hurley: Good morning. I'm doing fine. What can I do for you?
Wood: I'll be honest with you. I need your help and advice. You always were my Dad's most trusted employee.
Hurley: Any time, Ms. Wood. What seems to be the problem?
Wood: I have recently received calls from some long-time customers who are frustrated with our cost, quality and on-time delivery performance. They said they would soon take their business elsewhere if we do not improve. These people were good friends of my Dad and gave him their business only because of this friendship.
Hurley: To be honest, our production processes need improvement. The whole shop floor has become a bit chaotic during the last five years when more orders started coming in. We are just unable to cope. It is not that we do not have the capacity or the capabilities. Our problem is more because of the lack of discipline. I could not do a whole lot because your Dad was determined to continue in this manner. Wood: My father was stubborn. I do not want to be like him. Please tell me if there are other problems that we need to deal with.
Hurley: The other problem is the lack of a cost management system. Your Dad ran the show by just recording all the costs and computing an average. We have no idea which products are making money and which are not. Do you mind if I call Lindsay Sawin, our new accountant, and ask her to join us? She can explain you what is going on, and can also make some suggestions to improve.
Wood: Please do. (She waits for Sawin to join the meeting.) Good morning, Lindsay. Mr. Hurley tells me that our costing system is in disarray.
Sawin: Yes. Currently, there is no order in the way that we measure costs. In fact, in the last three months since I joined this company, I have just been trying to understand the processes, the types of resources that are used, where they are used in the company's value-chain, and their traceability to decisions.
Wood: Thank you for doing this. What can we do? In fact, is there any hope for us? It is important that we understand costs and are able to compute the cost and profitability information for each of our products or at least product lines. Do you have any ideas?
Sawin: Yes, we can certainly do that. However, I must inform you that there are three alternative costing methods and each of these has its merits and limitations.
Wood: I did not realize that we have to make decisions about the type of the costing system we would like to use. We need to know a little more about each system. Can you show us what would happen under each costing system? In particular, I would like you to present a scenario where you use cost data to show us the product costs and operating incomes from using the three different costing methods. This might open the eyes of many of us around here. Together, we can work hard to keep my Dad's company alive. Sawin: Please give me a month's time. I will put together something to present to you and several others. It would be nice if we can spend an entire afternoon on this so that I can get into some detail. Required:
Assume the role of Lindsay Sawin. Identify all the issues raised and address them. For the computational requirement, consider the following information.

Additional Information: ● Sales Prices