Matching
-Paying special attention to the practice of active listening
A) appropriate need discovery
B) appropriate need-satisfaction presentation
C) inappropriate need discovery
D) appropriate selection of the product
E) inappropriate need-satisfaction presentation
F) inappropriate selection of the product
G) informative presentation
H) reminder presentation
I) Active Listening
J) pleasure questions
K) need-satisfaction question

Question

Quizplus · Accepted Answer

Active listening is crucial for appropriate need discovery as it involves understanding the customer's needs and concerns effectively.

Matching -Paying Special Attention to the Practice of Active Listening