Appointments are requested, granted, confirmed, changed, canceled, and sometimes refused as part of regular business procedure.
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Q18: To effectively communicate with those from other
Q19: The purpose of any letter may be
Q20: The six C's of business writing are
Q21: One way to achieve a positive tone
Q22: When you are asked to write letters
Q24: Be prompt in sending thank-you letters because
Q25: Mixed punctuation means there is no punctuation
Q26: Most acknowledgments either state or imply that
Q27: Clearness refers to the arrangement of words
Q28: The business letter is one of the
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