The business letter is one of the main vehicles for transmitting messages between the organization and its customers or clients.
Correct Answer:
Verified
Q23: Appointments are requested, granted, confirmed, changed, canceled,
Q24: Be prompt in sending thank-you letters because
Q25: Mixed punctuation means there is no punctuation
Q26: Most acknowledgments either state or imply that
Q27: Clearness refers to the arrangement of words
Q29: Standard or regular memorandums are used mostly
Q30: Using the "you attitude" means to use
Q31: Addressed envelopes should be placed over each
Q32: When an e-mail is sent the first
Q33: An office professional's mistakes could easily cost
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