One thing you should NOT do before picking up the receiver to answer a call is to
A) remember that you may be the first and only contact a person may have with your department or organization.
B) continue another conversation that can be heard.
C) remember to smile.
D) answer promptly.
Correct Answer:
Verified
Q9: If it is 4:30 p.m. in Dallas,
Q10: The United States and Canada are divided
Q11: If an international telephone call does NOT
Q12: If a customer on the phone asks
Q13: When a caller wants to speak to
Q15: Voicemail has many advantages EXCEPT which of
Q16: If you choose to dial directly for
Q17: If you use an international operator, dial:
Q18: When answering the phone, it is acceptable
Q19: Whether employees report their observations of misconduct
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents