Question 1

According to the American Institute of Food Distribution, __________ is the holiday when Americans consume the most food on a single day.
A) Christmas
B) Mother's Day
C) Super Bowl
D) Thanksgiving
E) Valentine's Day

Accepted Answer

Thanksgiving is traditionally known for its large feasts and is considered the holiday when Americans consume the most food on a single day.

Question 2

Which of the following industries/sectors would not use supply chain management principles and concepts?
A) Banks
B) Government agencies
C) Manufacturers
D) Retailers
E) All of these industries/sectors would utilize supply chain management principles and concepts.

Accepted Answer

All of these industries/sectors utilize supply chain management principles to some extent to improve efficiency, reduce costs, and enhance service delivery.

Question 3

All of the following functions or activities would be part of supply chain management except:
A) Collaboration efforts with suppliers
B) Logistics management
C) Manufacturing operations
D) Market research
E) Sourcing and procurement

Accepted Answer

D

Question 4

Which of the following philosophies or orientations has had the least impact on the planning, implementation and control of supply chain management activities?
A) Economic order quantity (EOQ)
B) Efficient consumer response (ECR)
C) Continuous replenishment (CRP)
D) Just-in-time (JIT)
E) Total quality management (TQM)

Accepted Answer

Economic order quantity (EOQ) is primarily a mathematical model used for inventory management and does not directly influence the broader strategic planning, implementation, and control of supply chain management activities as much as the other philosophies listed.

Question 5

Michael Porter introduced the __________ concept that provided a framework for organizations to develop competitive strategies, including those for supply chain management.
A) Integrated logistics management
B) Marketing concept
C) Scientific management
D) Total quality management (TQM)
E) Value chain

Accepted Answer

Michael Porter introduced the value chain concept, which helps organizations analyze their activities to develop competitive strategies, including those for supply chain management.

Question 6

The approach implemented by Procter & Gamble that determines ordering patterns in the consumer goods industry based on distribution center withdrawals and sales data is referred to as __________.
A) Continuous replenishment
B) Distribution requirements planning (DRP)
C) Scientific management
D) Toyota production system
E) Universal product code (UPC)

Accepted Answer

Continuous replenishment is a strategy used by Procter & Gamble to manage inventory and ordering patterns by using real-time sales and withdrawal data from distribution centers to ensure products are restocked efficiently.

Question 7

As a component of supply chain management, logistics impacts a nation's economy in the following area(s):
A) Employment
B) Energy costs
C) Inflation
D) Interest rates
E) All of these areas are impacted by logistics.

Accepted Answer

Logistics affects employment through job creation in transportation and warehousing, influences energy costs due to fuel consumption, impacts inflation by affecting the cost of goods, and can indirectly influence interest rates through its effect on economic growth.

Question 8

Generally, logistics costs in the United States have __________ since the early-1980s.
A) Consistently decreased.
B) Consistently increased.
C) Increased during the first several years of the new millennium, but decreased during the recession of 2008-2009 and thereafter.
D) Decreased during the first several years of the new millennium, but increased during the recession of 2008-2009 and thereafter.
E) Stayed the same.

Accepted Answer

Logistics costs in the U.S. increased in the early 2000s due to economic growth and globalization, but the recession of 2008-2009 led to a decrease as demand and economic activity slowed.

Question 9

Smaller firms are more likely than larger firms to engage in __________ when expanding internationally.
A) Direct ownership
B) Exporting
C) Joint ventures
D) Licensing
E) All options are equally likely.

Accepted Answer

Smaller firms often prefer exporting as it involves less risk and investment compared to other methods like direct ownership or joint ventures.

Question 10

__________ is an environmental innovator. Their corporate vision emphasizes cost-consciousness and resource efficiency, extensive use of wood in their products, and training co-workers and engaging them in environmental issues.
A) Amazon
B) IBM
C) Ikea
D) Monsanto
E) Walmart

Accepted Answer

Ikea is known for its commitment to sustainability, using wood extensively in its products, and engaging employees in environmental issues.

Question 11

Which of the following potential consequence(s) is (are) the result of poor regulatory compliance management?
A) Additional duties and fines.
B) Products being held for longer periods of time in customs.
C) Loss of company reputation.
D) Additional duties and fines and products being held for longer periods of time in customs.
E) Additional duties and fines, products being held for longer periods of time in customs, and loss of company reputation.

Accepted Answer

Poor regulatory compliance management can lead to additional duties and fines, delays in customs, and damage to the company's reputation.

Question 12

In supply chain management, terrorism, weapons of mass destruction and Middle East instability would be examples of __________ risk.
A) Economic
B) Environmental
C) Geopolitical
D) Societal
E) Technological

Accepted Answer

These factors are related to political and international relations issues, which are categorized as geopolitical risks.

Question 13

At various times, congestion in West Coast ports in the United States can cause problems. Firms can respond to those delays in many ways. Limited Brands has adopted strategies to lessen the adverse impacts of those delays. Which of the following is not an example of their supply chain disruption strategy?
A) Notifying customers of potential delays resulting from port congestion.
B) Shifting freight to Seattle and Tacoma, away from Southern California.
C) Developed partnerships with carriers to handle freight movements from a variety of port locations.
D) Developed intermodal options for moving freight to inland locations.
E) All of the examples are options pursued by Limited Brands.

Accepted Answer

All of the examples are options pursued by Limited Brands.

Question 14

In the area of disaster preparedness and relief, one specific logistics and supply chain organization was formed to provide post-disaster humanitarian aid. The organization that was created was:
A) American Logistics Aid Network
B) Gulf Coast Hurricane Relief Effort
C) Red Cross Disaster Relief
D) Salvation Army Relief Network
E) Supply Chain Disaster Relief Initiative

Accepted Answer

The American Logistics Aid Network (ALAN) was specifically formed to provide logistics and supply chain support for post-disaster humanitarian aid.

Question 15

Supply chain executives must be "boundary spanners." Which of the following skills would be of most importance to a supply chain executive?
A) Designing supply chains for strategic advantage, where innovation is vital to competitive advantage.
B) Developing and forging partnerships with individuals and organizations within the supply chain.
C) Implementing collaborative relationships, which will replace command-and-control relationships.
D) Managing information.
E) Measuring and managing prices and costs to make money.

Accepted Answer

Boundary spanning involves developing and maintaining relationships across organizational boundaries, making the ability to forge partnerships crucial for supply chain executives.

Question 16

Which of the following is the best type of supply chain leader?
A) A person who makes decisions with little to no input.
B) A person who makes decisions after receiving significant input from others.
C) A person who utilizes a team who make decisions with restrictions and the leader's oversight.
D) A person who utilizes fully empowered teams.
E) All of the options could be examples of approaches taken by good leaders.

Accepted Answer

All of the options could be examples of approaches taken by good leaders.

Question 17

The term that refers to changing processes, activities and functions in significant ways is typically called:
A) Continuous improvement
B) Marketing concept
C) Onboarding
D) Reengineering
E) Total quality management

Accepted Answer

Reengineering refers to the fundamental rethinking and radical redesign of business processes to achieve significant improvements in critical measures of performance.

Question 18

Technological developments in supply chain management have had significant impacts. The developments can be either informational/analytical or physical. Which of the following would be considered a physical example of technology development?
A) Big data
B) Cloud storage
C) 3-D printing
D) Supply chain digitization
E) Both big data and cloud storage.

Accepted Answer

3-D printing is a physical technology development as it involves the creation of physical objects from digital designs, impacting the manufacturing and supply chain processes.

Question 19

Which of the following statements is FALSE?
A) Advances in information systems and technology have allowed organizations to better manage their supply chains.
B) Communication is the vital link between members of the supply chain and between customers and the supply chain.
C) Increasing amounts of products are being sold to consumers and businesses via the Internet.
D) The Internet and electronic commerce have not changed the way companies do business and the way firms relate to customers and suppliers.
E) Traditional methods of managing the supply chain are proving inadequate in today's fast-paced economy and executives have been forced to innovate.

Accepted Answer

The Internet and electronic commerce have significantly changed the way companies do business and interact with customers and suppliers, making this statement false.

Question 20

Which of the following statements is FALSE?
A) Calculating the financial costs and benefits associated with each supply chain member is relatively easy.
B) Few if any, supply chains are able to calculate the individual financial contributions of all supply chain members.
C) Metrics can be used to evaluate how effectively the supply chain is meeting end-user requirements and each enterprise's contribution to overall performance.
D) Supply chains should provide higher levels of customer service at lower costs than traditional forms of distribution.
E) Traditionally, organizations have focused on differentiating themselves and improving operational efficiencies by owning their entire supply chain.

Accepted Answer

Calculating the financial costs and benefits associated with each supply chain member is complex due to the interdependencies and shared resources among members, making it difficult to isolate individual contributions.

Quiz 1: Supply Chain Management: Operations and Integration

According to the American Institute of Food Distribution, __________ is the holiday when Americans consume the most food on a single day.

Which of the following industries/sectors would not use supply chain management principles and concepts?

All of the following functions or activities would be part of supply chain management except:

Which of the following philosophies or orientations has had the least impact on the planning, implementation and control of supply chain management activities?

Michael Porter introduced the __________ concept that provided a framework for organizations to develop competitive strategies, including those for supply chain management.

The approach implemented by Procter & Gamble that determines ordering patterns in the consumer goods industry based on distribution center withdrawals and sales data is referred to as __________.

As a component of supply chain management, logistics impacts a nation's economy in the following area(s) :

Generally, logistics costs in the United States have __________ since the early-1980s.

Smaller firms are more likely than larger firms to engage in __________ when expanding internationally.

__________ is an environmental innovator. Their corporate vision emphasizes cost-consciousness and resource efficiency, extensive use of wood in their products, and training co-workers and engaging them in environmental issues.

Which of the following potential consequence(s) is (are) the result of poor regulatory compliance management?

In supply chain management, terrorism, weapons of mass destruction and Middle East instability would be examples of __________ risk.

In the area of disaster preparedness and relief, one specific logistics and supply chain organization was formed to provide post-disaster humanitarian aid. The organization that was created was:

Supply chain executives must be "boundary spanners." Which of the following skills would be of most importance to a supply chain executive?

Which of the following is the best type of supply chain leader?

The term that refers to changing processes, activities and functions in significant ways is typically called:

Technological developments in supply chain management have had significant impacts. The developments can be either informational/analytical or physical. Which of the following would be considered a physical example of technology development?

Which of the following statements is FALSE?

Which of the following statements is FALSE?