External measures which are critical to an organization's long run survival are
A) contingency planning
B) customer and societal satisfaction
C) managerial expectations
D) employee satisfaction

Question

Quizplus · Accepted Answer

Customer and societal satisfaction are external measures that are critical for an organization's long-term survival as they directly impact the organization's reputation, market position, and compliance with societal norms and expectations.

External Measures Which Are Critical to an Organization's Long Run