When people return regularly to the same restaurant because they appreciate the people who work there, which part of the service intangibles is likely at play?

Name: When people return regularly to the same restaurant because they appreciate the people who work there, which part of the service intangibles is likely at play?
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The attitude of the staff is a key intangible that can influence customer loyalty and satisfaction, leading people to return regularly to a restaurant.

When People Return Regularly to the Same Restaurant Because They