The first and perhaps the most important step a team should undertake is to:
A) establish clear rewards and punishments for team behaviours.
B) elect a leader.
C) develop a dispute resolution procedure.
D) reach a clear understanding of its mission through the articulation of a mission statement.

Question

Quizplus · Accepted Answer

The first and perhaps the most important step the team should undertake is to reach a clear understanding of its mission through the articulation of a mission statement. A well-written mission statement will include the following elements: the reason the team came into being, its unique 'value added' or what makes it special, and its purpose and core activity.

The First and Perhaps the Most Important Step a Team