Culture change involves the changing of values and beliefs of employees.
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Q12: Resistance to change is any attitude or
Q13: Kotter argues that realizing that change takes
Q14: The "top down approach" to change uses
Q15: According to Burnes, the top barrier to
Q16: Child developed a model of change which
Q18: The first phase of Lewin's change model
Q19: Kotter argues that by ignoring that change
Q20: Introducing a new product is an example
Q21: Change that results in a major make-over
Q22: Which of the following statements best describes
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