Resistance to the change agent is most likely to occur with a change agent who:
A) has low emotional involvement in the change
B) is not an employee of the company
C) has different characteristics from key persons involved in the change
D) uses a rational persuasion strategy

Question

Quizplus · Accepted Answer

Resistance to change is often higher when the change agent has different characteristics from key persons involved in the change, as this can lead to a lack of trust or misunderstanding.

Resistance to the Change Agent Is Most Likely to Occur