TooEasy, Inc. is changing from a manual ordering system to a computer-based ordering system. As part of the implementation procedures, the company invests in detailed, comprehensive training classes. Which of the following approaches to change implementation is TooEasy using?
A) Communication and education
B) Top management support
C) Participation
D) Coercion
E) Negotiation

Question

Quizplus · Accepted Answer

TooEasy, Inc. is investing in comprehensive training classes to educate its employees about the computer-based ordering system. Therefore, it is using the communication and education approach to change implementation. This approach involves providing information about the change and educating employees about the new system to increase their understanding and acceptance of the change.