Before implementing new changes to work schedules, managers at Trudy's Trinkets meet with union representatives and work out the terms of the changes so that both managers and employees can be satisfied with them. Which of the following approaches for implementing change is this company using?
A) Negotiation
B) Top management support
C) Participation
D) Coercion
E) Communication and education

Question

Quizplus · Accepted Answer

The company is using the negotiation approach for implementing changes, as they are meeting with union representatives to work out mutually agreeable terms.

Before Implementing New Changes to Work Schedules, Managers at Trudy's