Sandbox Sally's, Inc. is making some changes to the work schedules of its employees. Some of the employees are not happy with the changes. As their manager, Harry tells them that they can accept it or leave. Which of the following approaches to change implementation is Harry using?
A) Negotiation
B) Top management support
C) Participation
D) Coercion
E) Communication and education

Question

Quizplus · Accepted Answer

Harry is using coercion, which involves using threats or force to make people comply with the change. This approach is not effective in the long run and can lead to low morale and high turnover rates. A more effective approach would be to use communication and education to help employees understand the reasons for the change and how it will benefit them and the organization.