Factors that help to build credibility include expertise and competence, personal ethics and integrity, control of emotions, and the development and maintenance of a professional image.
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Q4: According to Conger, in our culture, we
Q5: People do not respond well to negative,
Q6: People who are more sensitive to others
Q7: Tactics, such as arguing without support, using
Q8: Assertive communication behaviors include those perceived as
Q10: Trust is the ability to adhere to
Q11: The four purposes of business communication are
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Q12: In the examples below, all are cases
Q13: Conger's model of persuasion includes all of
Q14: Conger attempts to reconceptualize our understanding of
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