It is clear in mass customization when the manufacturer 'owns' the customer and when the retailer 'owns' the customer.
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Q1: Organizations exist to provide value to some
Q2: Strategists are at risk of developing organizational
Q3: Mass customized products can sometimes demand a
Q5: Customer demands are increasing in nearly every
Q6: Customers are the enemy of the firm.
Q7: Product and buyer attributes can be used
Q8: It is important to define a firm
Q9: Very few large firms have detailed information
Q10: Nearly every firm is affected by demographic
Q11: There is no such thing as too
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