Customer contact is a measure of the amount of user involvement in planning, executing and delivering a good or service.

Name: Customer contact is a measure of the amount of user involvement in planning, executing and delivering a good or service.
Brand: Quizplus
Rating: 4.9 (33 reviews)

Question

Quizplus · Accepted Answer

Customer contact refers to the degree of interaction between the customer and the service provider, which can influence the customer's involvement in the service process.

Customer Contact Is a Measure of the Amount of User