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Q14: A customer-based strategy allows a large number
Q15: Customer contact is a measure of the
Q16: The Internet has not changed firms' relationships
Q17: Instead of selling and buying products alone,
Q18: In the military, strategy helps determine life
Q20: Otis Elevator competes on the basis of
Q21: Which of the following companies has not
Q22: Which of the following is the best
Q23: Which of the following is the best
Q24: Which of the following is not true
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