Mikayla, a middle manager at Heather's Handbags, uses threats and punishments as ways of influencing the behavior of her subordinates. Which of the following types of power is Mikayla relying on?

Question

Quizplus · Accepted Answer

Mikayla is using coercive power, which involves the use of threats or punishment to influence behavior. Reward power entails offering incentives to induce desired behavior, expert power is based on knowledge or expertise, referent power is based on attractiveness or charisma, and legitimate power is conferred by a formal position or title.

Mikayla, a Middle Manager at Heather's Handbags, Uses Threats and Punishments