A group of 6 to 12 volunteer employees who meet regularly to discuss and solve problems that affect the quality of their work is a:
A) feedforward control group.
B) work team.
C) quality circle.
D) committee.
E) problem team.

Question

Quizplus · Accepted Answer

A quality circle is a group of volunteer employees who meet regularly to discuss and solve problems that affect the quality of their work. This approach is commonly used in Japan and other countries as part of a broader quality management program focused on continuous improvement. The purpose of quality circles is to encourage employee involvement and empowerment, as well as to identify and address issues that may not be apparent to managers or other stakeholders. This helps to improve overall quality, efficiency, and morale within the organization.

A Group of 6 to 12 Volunteer Employees Who Meet