To personalize observations means
A) one is warm and genuine in his/her communication style
B) to express sensitively one's feelings, thoughts and beliefs
C) one understands that personal perceptions, thoughts, and beliefs may not be shared by
Others
D) c and d are correct
Correct Answer:
Verified
Q3: Describe the dialogue process. Cite an example
Q4: Describe conflict recovery. Cite an example to
Q5: Describe the problem-solving process. Cite an example
Q6: The personal competencies
A) provide the foundation for
Q7: Which of the following is not one
Q9: The dialogue process is not
A) based on
Q10: The conflict-recovery skills
A) are needed for reestablishing
Q11: Two recommended communication skills for effective dialogue
Q12: The problem-solving process provides opportunities
A) to put
Q13: Defining the problem involves
A) recognizing there is
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