Consulting firms often attempt to convince clients that only they have the skills and knowledge the client needs. Which contingency of power is the consulting firm trying to increase?
A) centrality
B) visibility
C) discretion
D) nonsubstitutability
E) charisma

Question

Quizplus · Accepted Answer

The consulting firm is trying to increase nonsubstitutability by convincing clients that only they have the unique skills and knowledge needed, making it difficult for clients to find alternatives.

Consulting Firms Often Attempt to Convince Clients That Only They