Is customer-centric thinking new? It can be argued that we now have the ability to serve customers as we did in
A) 1900
B) 1930
C) 1940
D) 1950
E) 1960

Name: Is customer-centric thinking new? It can be argued that we now have the ability to serve customers as we did in A) 1900 B) 1930 C) 1940 D) 1950 E) 1960
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Question

Quizplus · Accepted Answer

In 1900, businesses were more localized and personal, allowing for a customer-centric approach similar to today's personalized services.

Is Customer-Centric Thinking New? It Can Be Argued That We