Multiple salespeople calling on the same customer may be a problem when a sales force is organized along product lines.

Question

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When a sales force is organized along product lines, it means that each salesperson is responsible for selling a specific product or product line. If multiple salespeople from the same company call on a customer, it may cause confusion and frustration for the customer. The customer may not know which salesperson to communicate with, and may feel overwhelmed with too much information. This can lead to lost sales and damage to the relationship between the customer and the sales team.

Multiple Salespeople Calling on the Same Customer May Be a Problem