Which of the following is not a form of switching costs?
A) expense necessary to purchase a replacement product
B) psychological expense
C) time spent learning the new system
D) breaking contractual arrangements

Question

Quizplus · Accepted Answer

Psychological expense is not a form of switching costs. Switching costs are the costs associated with switching from one product or service to another. These costs can include the expense necessary to purchase a replacement product, the time spent learning the new system, and breaking contractual arrangements.

Which of the Following Is Not a Form of Switching