A difference between service and manufacturing is that manufacturing is performed away from the customer whereas customers are involved in the service process.

Question

Quizplus · Accepted Answer

In manufacturing, the production process occurs in a factory or production facility, away from the customer. However, in the service industry, customers are typically involved in the service process, either by interacting with service providers or by participating in the delivery of the service itself. This is referred to as co-creation of value.

A Difference Between Service and Manufacturing Is That Manufacturing Is