With respect to the quality dimensions of manufactured products, _____ refer(s) to the probability of a product's surviving over a specified period of time under stated conditions of use.
A) aesthetics
B) serviceability
C) features
D) reliability

Question

Quizplus · Accepted Answer

Reliability is the quality dimension that refers to the probability of a product's surviving over a specified period of time under stated conditions of use. A reliable product is one that customers can count on to perform consistently and to last for a certain length of time without failing. A product that lacks reliability is more likely to experience problems, breakdowns, or failures, which can lower customer satisfaction and damage the brand reputation.

With Respect to the Quality Dimensions of Manufactured Products, _____