The metric net promoter score was developed by _____.
A) Edwards Deming
B) Frederick Taylor
C) Joseph Juran
D) Fred Reichheld
Correct Answer:
Verified
Q37: Unlike Resource Dependence Perspective, the total quality
Q38: Executives of Credit Suisse practice _, by
Q39: A _ includes the materials and other
Q40: The third principle of effective customer-supplier relationship
Q41: In relation to an approach to get
Q43: With respect to customer satisfaction attributes, _
Q44: With respect to customer satisfaction attributes, _
Q45: In services, customer satisfaction or dissatisfaction takes
Q46: _ software is designed to help organizations
Q47: As per the net promoter score, _
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