_____ is a new approach to process mapping and is based on the premise that each process activity includes two players, a customer and a provider.
A) Thematic mapping
B) Coordination mapping
C) Competency mapping
D) Perpetual mapping

Question

Quizplus · Accepted Answer

Coordination mapping is based on the idea that each process activity comprises two individuals, a customer and a provider. This method aids in the identification of bottlenecks and opportunities to improve communication and interaction between the customer and the provider. Thematic mapping is used to categorize data, competency mapping is used to identify and analyze an individual's skills and abilities, and perpetual mapping is not a recognized term in process mapping.

_____ Is a New Approach to Process Mapping and Is