Juran advocated the use of steering committees, called quality councils, while Crosby suggested the use of quality improvement teams.

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Juran's quality council refers to a steering committee consisting of top-level management and facilitators responsible for overseeing and leading quality improvement initiatives, while Crosby recommended quality improvement teams that focused on identifying and solving specific quality problems within a particular department or area.

Juran Advocated the Use of Steering Committees, Called Quality Councils