Which one of the following statements is true?
A) The use of third parties increases the supply of service.
B) Reservation systems can be used to alter the demand for services.
C) Customer participation in services may result in some loss of control by theservice establishment.
D) The marketing department of service organizations must maintain a muchcloser relationship with the rest of the organization than what is typical ina goods business
E) All the above are true.

Question

Quizplus · Accepted Answer

All the statements are true as they reflect common practices and characteristics in service management and marketing.

Which One of the Following Statements Is True