An approach which moves from a department-orientated organization to a process team orientation is called
A) process improvement.
B) business process management.
C) six sigma.
D) outsourcing.
E) virtual restructuring.

Question

Quizplus · Accepted Answer

Business process management involves reorganizing a company around its key processes to improve overall efficiency and effectiveness. This often involves moving away from a traditional departmental structure and towards cross-functional process teams. Process improvement and Six Sigma are related concepts that may be used in conjunction with business process management, but they do not necessarily involve a fundamental reorientation of the organization's structure. Outsourcing and virtual restructuring may be used to support business process management, but they are not synonymous with it.

An Approach Which Moves from a Department-Orientated Organization to a Process