"Excuse me," the secretary began. "Don't you have a 3:30 appointment to present a gold watch to Mr. Chung?" The manager froze in her tracks, realized the secretary was correct, and immediately began preparing herself to fulfill the managerial role identified by Mintzberg as
A) figurehead.
B) leader.
C) disseminator.
D) liaison.
E) entrepreneur.

Question

Quizplus · Accepted Answer

The managerial role identified by Mintzberg as "figurehead" involves symbolic duties required by the position, such as presenting awards or representing the company at events, which is what the manager is preparing to do by presenting a gold watch to Mr. Chung.

"Excuse Me," the Secretary Began