With respect to the concepts of contingency planning and crisis management, which of the following is correct?
A) Contingency planning deals with events that have a smaller dollar impact than crisis management.
B) Contingency planning deals with "things," while crisis management deals with "people."
C) Contingency planning focuses on what might happen, while crisis management focuses on what has already happened.
D) Contingency planning is largely a "behind-the-scenes" activity, while crisis management is largely a "public relations" activity.
E) Contingency planning is more important than crisis management because it is better to avoid a problem than trying to fix a problem.

Question

Quizplus · Accepted Answer

Contingency planning involves preparing for possible events that may occur in the future, while crisis management involves dealing with unexpected events that have already occurred. Therefore, option C is correct. Option A is incorrect because the impact of an event does not determine whether it is a contingency planning issue or crisis management issue. Option B is incorrect because both contingency planning and crisis management can involve dealing with both things and people. Option D is incorrect because both activities can involve both behind-the-scenes and public relations activities. Option E is incorrect because both activities are important and serve different purposes.

With Respect to the Concepts of Contingency Planning and Crisis