In which organization type is decision-making authority delegated to lower level managers so they can be more responsive to customers' needs?
A) Centralized
B) Quasi-centralized
C) Span of control
D) Chain of command
E) Decentralized

Question

Quizplus · Accepted Answer

Decentralized organizations delegate decision-making authority to lower level managers. This allows for quicker decision making and greater responsiveness to customers' needs. Centralized organizations, on the other hand, concentrate decision-making authority at the top levels of management. Quasi-centralized organizations have some degree of decision-making authority at lower levels but still have a significant amount centralized. Span of control refers to the number of employees directly supervised by a manager. Chain of command is the hierarchy of authority in an organization.

In Which Organization Type Is Decision-Making Authority Delegated to Lower