Juanita lands a new job, and during her first few days she learns the company rules as well as the norms of the workplace-where people eat lunch, when people take coffee breaks, polite topics of conversation, and so forth. By doing so, Juanita is being socialized into a(n)

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Juanita is learning the informal norms, behaviors, and practices that are part of the workplace environment, which is referred to as shopfloor culture. This includes understanding the unwritten rules and social cues that govern how people interact within the organization.

Juanita Lands a New Job, and During Her First Few