What is the best response when telephoning a patient about an insurance matter and the patient's voice mail is reached?
A) Use care in the choice of words when leaving the message.
B) Do not leave a message.
C) Leave a complete message so that the patient will know why you called and be able to call you back and respond to anyone in the office.
D) Leave your name, the practice's name, and the practice's telephone number, but do not leave any other information.
Correct Answer:
Verified
Q9: A health care organization must not conduct
Q10: Confidential information includes
A) everything that is heard
Q11: Exceptions to the right of Privacy Rule
Q12: What action could happen if an employee
Q13: Stealing money that has been entrusted to
Q15: Nonprivileged information about a patient consists of
Q16: Stark laws prohibit the submission of claims
Q17: Confidentiality is automatically waived in cases of
A)
Q18: Identify which of the following would NOT
Q19: The focus on the health care practice
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