Cooper and Fazio (1984) postulate that four steps must occur for people to experience and attempt to reduce cognitive dissonance. Which of the following was NOT mentioned as one of those steps?

Question

Quizplus · Accepted Answer

The four steps proposed by Cooper and Fazio (1984) are:
- People have to perceive personal responsibility for the action.
- People have to perceive that there are negative consequences to their attitude-discrepant action.
- People have to experience physiological arousal (dissonance) as a result of the action.
- People have to attribute their arousal to the action in question. 
Feeling little guilt about the action was not mentioned as one of the steps.

Cooper and Fazio (1984) Postulate That Four Steps Must Occur