ABC Insurance Company Hired a Manager for Their Operations Team

ABC insurance company hired a manager for their operations team. The manager divided the job activities among his team members by examining the management system objectives, designating appropriate activities that must be performed to reach those objectives, designing specific jobs by grouping similar activities, and making specific individuals responsible for performing those jobs. Which method is the manager using to divide job activities?

A) functional similarity
B) overlapping responsibility chart
C) process control
D) centralization
E) Robert's Rules of Order