Carlos is the manager of a graphic design firm, and he relies on a top-down strategic management approach to maintain tight control over the activities of his employees. The company has recently started to lose market share to its more innovative competitors, and Carlos wants to encourage his employees to start contributing to the strategy formulation process to make the company more competitive. Which of the following steps should Carlos take?
A) Designate Friday afternoons as time for employees to pursue outside interests loosely related to the business.
B) Schedule individual meetings with employees and demand that they come prepared with five ideas.
C) Take an extended vacation and see how the business naturally reorganizes itself in his absence.
D) Allow employees to take whatever approach they feel is appropriate when dealing with customers.

Question

Quizplus · Accepted Answer

Strategic leaders that want to create a work environment in which autonomous actions and serendipity can flourish often provide time and resources for employees to pursue other interests. In the strategy-as-planned-emergence approach, however, executives still need to decide which of the bottom-up initiatives to pursue and which to shut down.

Carlos Is the Manager of a Graphic Design Firm, and He