Which of the following is true of supplementary services?

Question

Quizplus · Accepted Answer

Supplementary services are additional services that enhance the overall value of the core service being offered. They are not mandatory for the customer, but they can be used to create a competitive advantage for the company. In contrast, the core service is the basic benefit the customer is buying, and it is usually the primary reason why the customer is using the service. Therefore, choice A is incorrect. Supplementary services are not mandatorily required by the government, so choice C is also incorrect. Finally, supplementary services are not meant to compete with the core service, but rather to complement it, making choice D incorrect as well.

Which of the Following Is True of Supplementary Services