When a firm develops structural bonds with its customers by offering unique value added services,it is operating at _____ of relationship marketing.

Question

When a firm develops structural bonds with its customers by offering unique value added services,it is operating at _____ of relationship marketing.​

Quizplus · Accepted Answer

Level 3 of relationship marketing focuses on developing structural bonds with customers by offering unique value added services. This level aims to establish a deeper and long-term relationship with customers through personalized services, frequent communication, and mutual trust.

When a Firm Develops Structural Bonds with Its Customers by Offering