GM's insistence on sticking to a bureaucratic culture combined with its M-form structure and its subsequent failure to adapt to changing customer preferences for more fuel-efficient cars, produce higher quality, and create innovative designs best exemplifies
A) decentralization.
B) founder imprinting.
C) groupthink.
D) core rigidity.

Question

Quizplus · Accepted Answer

An organization's culture can be one of its strongest assets, but also its greatest liability. GM's strong culture led to organizational inertia. This resulted in a failure to adapt to changing customer preferences for more fuel-efficient cars, and prevented higher quality and more innovative designs.

GM's Insistence on Sticking to a Bureaucratic Culture Combined with Its