Customer arrival refers to
A) the point in time when the customer has access to choices and makes a decision regarding a purchase.
B) the customer informing the retailer of what they want to purchase and the retailer allocating product to the customer.
C) the process where product is prepared and sent to the customer.
D) the process where the customer receives the product and takes ownership.

Question

Quizplus · Accepted Answer

Customer arrival refers to the point in time when the customer enters a store, website, or other purchasing channel and starts exploring options to make a purchase decision. It does not involve the actual allocation or delivery of the product, which happens later in the process.

Customer Arrival Refers to