Which of the following statements is true of business process designs?
A) Most process designs require people to work in new ways.
B) Business process designs do not involve the need to follow different procedures.
C) Business process designs should be accompanied by a change in management.
D) Process designs attract very little employee resistance.

Question

Quizplus · Accepted Answer

Most process designs require people to work in new ways and may require training, adjustments to job roles and responsibilities or other changes that can lead to resistance from employees.

Which of the Following Statements Is True of Business Process