Which of the following statements about relationship selling is true?
A) Relationship selling primarily uses hard-sell tactics.
B) A salesperson selling new tires to tourists who are stranded in his community will most likely use relationship selling.
C) With relationship selling, the salesperson tries to develop a win-win relationship with customers.
D) People who engage in relationship selling do not prospect for new customers.
E) Relationship selling is a short-sighted approach.

Question

Quizplus · Accepted Answer

Relationship selling is all about building a long-term relationship with customers based on trust, loyalty, and mutual benefits. It involves understanding the needs and preferences of the customers and providing personalized solutions that meet their requirements. In this approach, the salesperson focuses on establishing rapport with customers, maintaining constant communication, and delivering superior customer service. The goal is to create a win-win situation where both the salesperson and the customer benefit from the relationship. Therefore, option C is the correct statement.

Which of the Following Statements About Relationship Selling Is True