When Kenneth called Southern Security to buy a safe in which to store important personal documents and possessions, he most likely talked to a(n) ________ who performed all the activities needed to process the transaction.

Question

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An order taker is a salesperson who processes routine orders or reorders for products that were already sold by the company. Kenneth is not purchasing a complex or expensive product that requires a new-business or technical specialist, and it is not mentioned that the salesperson was trying to convince Kenneth to buy a different safe (missionary salesperson) or a more expensive one (order getter).

When Kenneth Called Southern Security to Buy a Safe in Which